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Terms & Conditions
Retainer & Payment
To reserve your event date, a 25% non-refundable retainer along with travel fees (applies only outside Perth, WA) and a signed contract are required. This retainer secures the artist’ s availability, as other work will be turned down for your date. However, it will be applied toward your total package cost.
If the client cancels at least 7 days before the event, the retainer can be used as credit towards another artwork by The Live Wedding Artist. The remaining balance must be paid in full 1 week before the event.
Changes to Date or Venue
Any changes to the event date or location must be communicated at least 1 week in advance by phone and email. The client is responsible for confirming all details 7-10 days before the event.
Copyright Information
All paintings created by The Live Wedding Artist are protected under copyright law and cannot be copied, altered, or reproduced in any way. If posted on social media, credit must be given to The Live Wedding Artist either in the caption or within the image itself.
Cancellation & Refund Policy
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The retainer is non-refundable.
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In the event of cancellation by the Client:
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If cancelled more than 30 days prior to the event, no further balance is required.
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If cancelled within 30 days of the event, the full balance remains payable, as the date has been exclusively reserved.
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Cancellations must be made in writing. At the Artist’ s discretion, the retainer may be transferred as credit toward another artwork.
Painting Quality & Setup
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The painting will be created in a realistic style on a gallery-wrapped canvas with professional acrylic and oil paints and sealed with varnish.
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A designated space (at least 1.2m x 1.8m) with a clear view of the scene - if applicable, an electrical outlet, and access to a nearby sink must be provided.
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The artist will arrive 2 hours before the event to set up and begin painting the background. The client must notify the venue of the artist’ s early arrival.
Responsibilities & Limitations
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The Live Wedding Artist is not responsible for incomplete paintings due to weather, venue restrictions, schedule conflicts, or late arrivals of key subjects.
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The client is responsible for securing all necessary permits and covering any location fees.
Force Majeure (Unforeseen Circumstances)
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If The Live Wedding Artist is unable to perform the services due to circumstances beyond reasonable control, including but not limited to severe weather, illness, travel disruptions, or unforeseen emergencies, all monies paid (excluding the non-refundable retainer) will be refunded. The Live Wedding Artist shall not be held liable for any further loss, damage, or inconvenience arising from such circumstances
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Where possible, the Client may request to reschedule, and the retainer may be transferred to a new date subject to availability. This limitation of liability also applies where the artwork is lost, delayed, or damaged during shipping or handling without fault on the part of The Live Wedding Artist.
Travel & Meals
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Travel within a 50 km radius of Maddington, Western Australia is included. Locations beyond this distance will incur a travel fee, which will be calculated and confirmed prior to booking.
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The Client and The Live Wedding Artist acknowledge that travel is required and accept the associated risks. In the event of a travel disruption, the Force Majeure clause will apply.
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For events exceeding 6 hours, a vendor meal is to be provided for The Live Wedding Artist.
Media Release & Promotional Use
The Client grants The Live Wedding Artist permission to photograph, film, and record the live painting process, the artwork, the Client, guests, venue, and reactions to the artwork during the Event.
The Client authorises The Live Wedding Artist to use such images and recordings for portfolio, website, social media, advertising, marketing, and other promotional purposes without compensation. The Live Wedding Artist retains all rights to any photographs and videos created in connection with the services.
If the Client does not wish for identifiable images or recordings of themselves to be used for promotional purposes, written notice must be provided at least fourteen (14) days prior to the Event. Unless such notice is received and agreed to in writing, consent is deemed granted.
Delivery
The completed painting will be delivered within 14-18 weeks after the event. Please note that this timeframe may vary depending on factors such as drying times and any additional enhancements requested by the client may extend this timeline. In the event of unforeseen delays, the Client will be notified promptly, and a revised delivery estimate will be provided. Shipping costs outside Perth, WA, are covered by the client.
Artistic Interpretation
The Client understands and agrees that the painting is based on the Artist’ s interpretation of the event and reference materials provided. The Artist retains full creative freedom regarding composition, style, color, and artistic expression. While the Artist will make reasonable efforts to capture key likenesses and details, the final artwork reflects the Artist’ s personal vision and artistic style.
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